Frequently asked questions about our eSIM for Europe

How do I activate my eSIM for Europe?

Activate your eSIM by scanning the provided QR code using your desired mobile phone.

When will I receive my eSIM for Europe?

You will receive your email with your QR code containing your eSIM within 24 hours of ordering,

What if I run out of data when I am in Europe?

Simply visit our website and order another SIM and scan the new QR code to reactivate your connectivity.

Does the eSIM include voice calls?

Our eSIMs only deliver data connectivity. If you need to make a call or text when abroad, you should use internet-based apps such as FaceTime or WhatsApp.

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How our travel eSIMs work

1 - Choose your destination

1 - Choose your destination

2 - Select your data plan

2 - Select your data plan

3 - We'll email your eSIM to you

3 - We'll email your eSIM to you

4 - Scan your QR code and you're set!

4 - Scan your QR code and you're set!