Frequently asked questions about our eSIM for Australia

How do I activate my eSIM for Australia?

Activate your eSIM by scanning the provided QR code using your desired mobile phone.

When will I receive my eSIM for Australia?

You will receive your email with your QR code containing your eSIM within 24 hours of ordering,

What if I run out of data when I am in Australia?

Simply visit our website and order another SIM and scan the new QR code to reactivate your connectivity.

Does the eSIM include SMS and voice calls?

We offer Voice/SMS eSIMs as well as data-only solutions. Data-only: If you need to make a call or text when abroad, you should use internet-based apps such as FaceTime or WhatsApp.